Shiwi uses the TNT Post service for delivering your order. Orders will usually be delivered within one workday. We don´t send packages to p/o boxes. 

What if your order doesn't fit in your mailbox?

If the package doesn't fit in your mailbox, the deliverer will ask you to sign for delivery, so we are sure you received your package.

If the package doesn't fit in your mailbox and you are not at home when the package is offered at your door, then the deliverer will leave you a note. The deliverer will try again the next day. If you are not at home then, it will be stored at the nearest post office. You will receive a note saying that you can pick up your package there within 3 weeks. 

When will I receive my package?

Orders that fit in your mailbox will be delivered from Tuesday till Saturday. When the package does not fit in the mailbox, delivery times will be:

First try: Tuesday till Friday between 9AM and 9.30PM and Saturday between 9AM and 4PM.

Second try: Tuesday till Thursday between 9AM and 9.30PM.

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